Returns & Exchanges

At AZO, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for easy returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that finding your perfect fit is as stylish and stress-free as our collections.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are intact, and include the provided packing slip inside the box.

• 3.
  Attach the Label

  Download and print the prepaid shipping label from our portal, then affix it clearly to the outside of your return package.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.